Professional Services
Focused advice, reviews, incident support and compliance projects for a specific issue or decision.
Explore ServicesConsumer & product compliance
Make confident compliance decisions.
Practical specialist support across the product lifecycle - from suppliers and wholesalers to retailers, marketplaces and ecommerce businesses in Australia and New Zealand.
Supporting hundreds of businesses since 2003
How we help
Choose the support your team needs.
Choose by outcome: a focused project, ongoing support, practical training or a managed compliance system.
Compliance Membership
Ongoing access to specialist legal and compliance support for everyday questions, reviews and emerging issues.
Explore MembershipWatchdog PRO Training
Practical workshops, tailored team training and online learning designed for real-world decisions.
Explore Watchdog PRO coursesManaged Compliance Hubs
Managed systems that help teams organise evidence, approvals, product files and compliance actions.
Explore the Product Safety HubNot sure which route fits? Use the support finder →
Watchdog products
Four ways to get compliance moving.
Choose support that fits the decision in front of you.
Choose an ongoing specialist relationship, guided technology, professional training or a managed compliance system.
- Membership→
Specialist support, built into your month.
Choose a clear level of ongoing access for questions, reviews and recurring work.
- Ask Watchdog→
A faster first step for everyday questions.
Get preliminary guidance, visible sources and a clear path to human review.
- Watchdog PRO→
Build capability around real roles.
Train people to recognise risk, test evidence and escalate with confidence.
- Compliance Hubs→
Give recurring work a controlled home.
Connect records, evidence, actions and specialist oversight in one managed system.
Specialist expertise
Focused expertise across the product lifecycle.
We help teams identify risk earlier, improve evidence and make practical decisions before issues become more difficult to fix.
- Consumer law, pricing and promotions
- Product safety, incidents and recalls
- Websites, ecommerce and digital claims
- Privacy, spam and data governance
- Suppliers and responsible sourcing
- Regulator response and compliance programs
New from Watchdog
New tools and professional development.
Register your interest now and we will contact you when access opens.
Coming soonAW
Ask Watchdog AI
A new Watchdog knowledge product designed to help teams find practical compliance guidance faster.
Register for the free 30-day trialNew cataloguePRO
Watchdog PRO Certificate Courses
Structured professional development courses for people responsible for compliance decisions, evidence and escalation.
Explore the new catalogueFind the right support
What does your team need to achieve?
Choose a goal and we will recommend the most useful Watchdog product or service pathway.
Client perspective
‘Their expertise and commitment to supporting our team have made a real impact.’
Milly GunnLearning and Talent Lead, Adore Beauty
How it works
A simpler way to get compliance support.
- 01
Tell us what needs attention.
Send a short summary of the issue, product, campaign or project.
- 02
We recommend the right approach.
We confirm whether membership, a fixed-scope review, training or a managed system is the best fit.
- 03
Your team can move forward.
You receive clear recommendations, actions and records your team can use.
Common questions
What businesses usually ask us.
Is Watchdog right for our business?
Watchdog works with suppliers, wholesalers, importers, retailers, ecommerce businesses, marketplaces, product brands and in-house teams that need practical consumer and product compliance support.
Do we need a membership to work with Watchdog?
No. We offer ongoing memberships and fixed-scope projects. We will recommend the most practical option after understanding your needs.
Can Watchdog support urgent matters?
Contact us with a short summary and any relevant deadline. We will confirm whether we can assist and the appropriate next step.
How do we engage Watchdog?
Send us a short summary of the issue, product, campaign or project. We will review it and recommend the right level of support.
Your goal, our guidance
Choose the right route - without guessing.
Use the support finder for a guided recommendation, or send us a short summary and we will recommend the most practical next step.