The trusted name in compliance.
We have
extensive experience in providing consumer law
and legal compliance services including:
- Consumer Law (AU & NZ) – Including product safety checks, testing referrals, claims checks, and managing product recalls and mandatory safety notifications and ACCC/ NZCC/ Fair Trading engagement
- Privacy and Spam Compliance – Covering privacy policies, spam checks, data handling, and regulator engagement
- Environmental and Green Claims – Assisting with environmental compliance, green claims, and sustainable packaging practices
- Ethical Sourcing & Modern Slavery Compliance – Addressing ethical sourcing practices, modern slavery awareness, compliance, and reporting requirements
- Cosmetics and Wellness Regulations – Ensuring compliance with regulatory standards in the cosmetics and wellness industries
- Influencer and Content Creator Compliance – Reviewing influencer agreements, marketing claims, and adherence to advertising standards
- Social Media Compliance – Developing social media policies to manage defamation risks, compliance requirements, and customer engagement
- Illegal Logging Regulations – Compliance with logging regulations to ensure responsible sourcing and environmental responsibility
- Workplace Safety and Inclusivity – Creating policies for safe, inclusive, and harassment-free workplaces
- Customer Service Excellence – Implementing complaint handling systems and enhancing customer service protocols
- Anti-Bribery, Anti-Money Laundering, and Corruption Prevention – Policies and procedures for retail compliance to prevent financial misconduct
- Comprehensive Compliance Programs – Developing customised compliance programs, policies, risk assessments, and independent reviews
- Training Solutions – Providing face-to-face, online, and LMS-based training on compliance topics, including product safety, privacy, and ethical sourcing
Our Consumer Law Director, David Johnson, is a member of the Australian Competition and Consumer Commission (ACCC's) Product Safety Consultative Committee.
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