In September 2024, the ACCC took aim at the supermarket giants, accusing them of temporarily raising prices on certain products, only to later advertise those same products as 'discounted'. The ACCC has taken proceedings in respect of alleged breaches of the Australian Consumer Law (ACL), which provides that businesses must not make false or misleading statements about prices. We have a free short and engaging video that breaks down the case and provides guidance on how your business can steer clear of similar issues - which you can access on our website!

While the potential of GenAI is awe-inspiring, we must tread responsibly and mindfully when using these tools. Businesses should take steps to ensure their staff are educated on responsible AI usage and that there are guidelines in place. We have produced a 1 minute video on responsible AI use (the link can be copied and shared within your organisation).

Spam Act compliance is one of the ACMA’s current compliance priorities. Businesses need to double-check their electronic messaging, consents, opt-ins and unsubscribe functions.

Even very large businesses can come unstuck in relation to compliance with mandatory standards relating to button batteries.

Do your checks today to avoid the risk of selling unsafe toys which could lead to consumer harm, recalls, damage to reputation and significant penalties for your business.

Avoid misleading statements and also check your toy safety compliance

Pet Circle has agreed to pay penalties of $26,640.

Dell has been fined $10 million for falsely advertising discount prices on computer monitors that were bundled with other products.

Door Dash has paid a $2,011,320 infringement notice for sending unsolicited texts and emails, which violated spam rules.

The Australian Competition and Consumer Commission (ACCC) has released draft guidance for businesses on making environmental and sustainability claims.

ACCC announced it is focusing on the product compliance of toys for children under three, products containing button batteries, toppling furniture, and infant sleep products.

Businesses need to be aware of some risks when using Chat GPT (AI technology).

How businesses can take steps to address modern slavery.

Some tips for business on how to avoid greenwashing practices.

Summary of some greenwashing related cases in Australia and New Zeland

Greenwashing and eco claims.

Samsung Australia has been ordered by the Federal Court to pay $14 million in penalties.